Shipping and Delivery Information
Leema Mobiles India Pvt. Ltd.
Welcome to Leema Mobiles India Pvt. Ltd., your trusted source for high-quality TVs, smartwatches, and accessories. We are committed to providing you with an exceptional shopping experience, which includes efficient and reliable shipping and delivery services. Here’s everything you need to know about our shipping and delivery process.
Corporate Office:
2nd Floor, SCO 18, Sector 12A, Gurgaon, Haryana – 122001
Shipping and Delivery Policy
Processing Time
- Order Processing: Orders are processed within 1-2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
- Order Confirmation: Once your order is processed, you will receive an order confirmation email with the details of your purchase.
Shipping Methods and Delivery Time
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days. Additional charges apply if applicable.
Shipping Partners
We have partnered with reliable courier services to ensure that your orders are delivered safely and on time. Our shipping partners include:
- Bluedart
- DTDC
- Delhivery
Delivery Areas
We deliver to most locations across India. However, there might be some remote or restricted areas where delivery is not possible. If your delivery address falls in such areas, our customer service team will contact you to find an alternative solution.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the courier partner’s website.
Delivery Process
- Delivery Attempts: Our courier partners will make up to three attempts to deliver your package. If the delivery is unsuccessful after three attempts, the package will be returned to our warehouse.
- Receiving Your Order: Please ensure that someone is available at the delivery address to receive the package. Upon delivery, you may be required to sign for the package as proof of receipt.
International Shipping
Currently, we do not offer international shipping. We only ship within India.
Shipping Charges
- Standard Shipping: Charges vary based on the delivery location and weight of the package.
- Express Shipping: Additional charges apply and are calculated at checkout based on the delivery location and package weight.
Returns and Exchanges
For information on returns and exchanges, please refer to our Returns and Exchanges Policy.
Customer Support
If you have any questions or need assistance with your order, please contact our customer support team:
- Phone: 1800 102 84 53
- Email: info@leemasmart.com
- Working Hours: Monday to Friday, 9:00 AM to 6:00 PM
Conclusion
At Leema Mobiles India Pvt. Ltd., we strive to ensure that your shopping experience is seamless and satisfactory. We take great care in packaging and delivering your orders with the utmost attention. Thank you for choosing Leema Mobiles India Pvt. Ltd. for your TV, smartwatch, and accessory needs.
For any further queries or assistance, please do not hesitate to reach out to us. Happy shopping!